We enter your company and map how it actually works — not how it is supposed to work on paper. We identify what is holding you back and deliver the roadmap to fix it.
In 17 years working in real operations, the same situation repeats itself: companies know something is not working well, but they do not have the full picture. The BAISE OPS operational diagnosis gives you exactly that.
A process designed to surface operational truth, not the official version.
We interview the people who actually do the work — not only the CEO, but those who execute. We observe real workflows, not the ones documented in the process manual.
We document how information and tasks actually flow: who does what, what tools they use, where they wait, where work is duplicated, and where visibility is lost.
We identify the points where operations stall: key-person dependencies, manual processes that do not scale, lack of real-time data, and decisions made with incomplete information.
Every identified problem is translated into numbers: hours lost per week, cost of recurring errors, impact on revenue or customer satisfaction. Nothing stays as "this should be improved."
Improvement opportunities are ranked by impact and effort. You know exactly where to start, what it costs, and what each improvement is worth before investing a dollar.
The diagnosis is not just a document — we present it to the leadership team, clarify questions, and align priorities. The client leaves with complete clarity on what to do first.
Mariano Gorriti worked in operations across these industries for 17 years. This is not theoretical knowledge.
Appointment management, care workflows, clinical-administrative coordination, operational compliance.
Logistics coordination, field reporting, vendor management and operational traceability in demanding environments.
Production planning, inventory management, quality control and process-line efficiency optimization.
Development management, construction coordination, property administration and client CRM for developers.
Product operations, customer success, onboarding, retention and internal process scalability for software companies.
Project management, campaign delivery, reporting processes, resource utilization and per-client profitability.
First meeting at no cost. In 30 minutes we tell you whether a full diagnosis makes sense and what we would expect to find.
Schedule a 30-Minute Call